Welcome to Goldfinch Hotels India, part of MRG Group. By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you agree to be bound by these Terms & Conditions. If you do not accept these terms, please discontinue using our services.

2. Booking and Reservations

• All reservations are subject to availability.
• Full payment or a deposit may be required at the time of booking.
• Cancellation policies vary by location and are provided at the time of booking.
• Late cancellations or no-shows may result in a charge as per our cancellation policy.

3. Check-In and Check-Out

• Standard check-in and check-out times apply, unless specified otherwise during booking.
• Early check-in and late check-out requests may be accommodated based on availability and could incur additional charges.

4. Guest Conduct

• Guests are expected to maintain decorum and abide by hotel rules during their stay.
• Any damage to property caused by guests will be charged to the individual or group responsible.

5. Payments

• All charges must be settled at the time of check-out.
• We accept cash, credit cards, and other payment methods specified at the time of booking.
• Rates are subject to applicable taxes as per government regulations.

6. Privacy Policy

Your personal information is protected as per our Privacy Policy. We take appropriate measures to safeguard your data and use it only for booking, communication, and marketing purposes, unless opted out.

7. Liability

Goldfinch Hotels India is not liable for any loss, damage, or injury during your stay, except in cases of gross negligence or misconduct by hotel staff.

8. Third-Party Services

Our website or services may contain links to third-party services or websites. We do not endorse or assume any responsibility for these third-party platforms.

9. Amendments to Terms

Goldfinch Hotels India reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our services implies acceptance of those changes.

10. Governing Law

These terms are governed by the laws of India, and any disputes arising out of the use of our services will be subject to the exclusive jurisdiction of the courts in India.

By using our services, you agree to these terms. If you have any questions or concerns, please contact our customer service team for assistance.